Store Policies

Payment

Please note that we do not accept cheques

Orders paid for we will ship once your cleared payment appears in our account. Payments can take around 24 hours to reach our bank account. Payments should be made to the following bank account:

Account Name: Modern Style Ltd
Bank: ASB
Account Number: 12-3136-0480254-00 

GST & Invoicing

All prices are GST inclusive. GST invoices are included with each purchase.

Delivery

We have a van for Auckland deliveries $100

Pick ups

As we have more than one warehouse pick-ups can be arranged and most welcome after the purchase

Shipping and Support

Our aim is to ship all goods within 24 hrs of receipt of cleared payment.

Following dispatch we will email you confirmation, plus the carrier/courier contact and consignment details.

Public Holidays & Weekends

Orders received on a weekend or New Zealand public holiday will be processed on the next business day.

Backup Support

The warranty period (RTB Return to Base)is as described on each listing and is against defective parts and/or workmanship. We will repair or replace any item proven to be defective within the stated warranty period.

All goods are dispatched in original packaging and are in new condition (unless otherwise stated on the listing).

In the unlikely event that goods are damaged or lost in transit please firstly contact the carrier/courier directly.
Claims for damage or loss in transit must be made against the respective carrier as follows:

a) Should there be or visible damage to the outer packaging, the buyer must open the carton / outer packaging and inspect the items inside. DO reject the items if they are damaged inside; DO request driver to note the damage on delivery receipt; DO report to us immediately.

b) The buyer must check their item immediately on its arrival and report any damages or faults to Modern Style Ltd by e-mail (with photos if necessary) within 48hrs of having received the item. Modern Style Ltd reserves the right to refuse any claims that are made after this time frame.

Feedback

We welcome your feedback. Please contact us directly should you experience any problems. We will respond to any legitimate concerns and resolve such issues to ensure your shopping experience with us is enjoyable and trouble free.